Privacy Policy

Last updated: 1/19/2025

1. Introduction

Welcome to AlphaSynth. Your privacy is of paramount importance to us, and we are dedicated to safeguarding the personal information you share when you visit our website (the “Site”) or use our services (the “Services”).

By accessing or using our Site and Services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms. If you do not agree with any aspect of this Policy, please discontinue use of our Site and Services.

2. Information We Collect

Depending on how you interact with us, we may collect various types of information, including:

  • Personal Information: Your name, email address, postal address, telephone number, or similar identifiers you provide voluntarily.
  • Account Credentials: Information (e.g., username, password) required to create and maintain an account for accessing certain features.
  • Usage Data: Technical details such as IP address, browser type, operating system, pages viewed, and timestamps of your visits.
  • Cookies and Similar Technologies: Data gathered via cookies, web beacons, and other technologies that track usage and preferences. See Section 6 for more details.
  • Communications: Content of any inquiries or messages you send us via email, social media, or other channels, along with your contact information.
  • Payment Information: If you subscribe or make purchases, we or our third-party payment processors may collect billing details or other payment information necessary to process transactions.

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing Our Services: To operate, maintain, and deliver the features of our Site and Services, as well as communicate necessary information (e.g., account notifications).
  • Enhancing User Experience: To understand trends and user engagement, refine existing offerings, and develop new features or products.
  • Personalization: To tailor content, recommendations, or marketing based on user interests, consistent with applicable legal requirements.
  • Compliance and Enforcement: To uphold our Terms of Service, protect our rights, and maintain the safety and integrity of our platform.
  • Marketing Communications: To send newsletters, promotions, or other updates—subject to your consent. You can opt out at any time via the unsubscribe link in such communications.

4. Lawful Basis for Processing

If you reside in the European Economic Area (EEA) or the United Kingdom, we only process personal data when we have a lawful basis, such as:

  • Your explicit consent;
  • Performance of a contract with you or steps to enter into a contract;
  • Compliance with legal obligations; or
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms.

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected or as otherwise required by law. Once that period is over, we will securely destroy, delete, or anonymize your data in accordance with our internal policies and applicable regulations.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to enhance user experience, understand usage patterns, and personalize content. You may adjust your browser settings to block or delete cookies, but doing so may affect certain features of our Site.

7. Third-Party Disclosure

We may share your personal data in limited circumstances:

  • Service Providers: Third-party vendors or partners who assist with operations (e.g., hosting, payment processing). These parties are contractually obliged to protect your data and use it only for the services they provide.
  • Business Transactions: If we undergo a merger, acquisition, or sale of assets, user information may be part of the transferred assets.
  • Legal and Regulatory Reasons: To comply with applicable laws, legal processes, or government requests, or to protect our rights, property, or safety.
  • Your Consent: In any other situation, we will only share your data with your explicit permission.

We do not sell your personal information to third parties for marketing purposes.

8. Data Security

We implement physical, administrative, and technical safeguards to protect your data from unauthorized access or disclosure. While we strive to secure your information, no method of transmission or storage can be guaranteed 100% secure.

9. Your Rights

If you reside in certain regions (e.g., EEA, UK, California), you may exercise specific rights over your data, such as:

  • Access: Request access to personal data we hold.
  • Rectification: Ask us to correct any inaccurate or incomplete information.
  • Deletion (“Right to be Forgotten”): Under certain conditions, request the removal of your data.
  • Restriction of Processing: Limit how we use your data in specific circumstances.
  • Data Portability: Obtain a portable copy of your information in a machine-readable format.
  • Opt-Out of Marketing: Unsubscribe from promotional emails or messages by following the opt-out link provided.

To exercise these rights, please reach out using the contact information in Section 13. We will respond within a reasonable timeframe, in accordance with applicable laws.

10. International Data Transfers

Your data may be processed in countries different from where you reside. We take measures to ensure there is an appropriate level of data protection, such as standard contractual clauses or other approved mechanisms, whenever we transfer personal information across borders.

11. Children's Privacy

Our Site and Services are not directed toward individuals under the age of 13 (or other age as defined by local law). We do not knowingly collect personal data from minors. If you believe we might have inadvertently gathered information from a child, please contact us so we can promptly remove it.

12. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with a new "Last updated" date. By continuing to use our Site or Services after the changes take effect, you agree to the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us at support@alphasynth.com.

You may also contact us by mail at:

AlphaSynth
1234 Example St.
Suite 100
Your City, Your State/Province, 00000
Your Country